Submitted documents are kept safe and privacy policies govern everything concerning your personal information. Below is a step-by-step guide to use when verifying your casino account for your first withdrawal (please note: this is a general guide and minor details may differ from casino to casino). Step 1: Getting started. I have played on many casinos in my time and this the first ever review I have left. I just would like to say that I won £ at casumo the other day and I had only registered with them a week before. When I withdrew they asked for my ID, driving licence, utility bill and picture of debit card. They verified my identification within. 17 sep. 2014 - Found for the Casino - Casumo provided supporting documentation to confirm that the MGA has ruled in their favour. Given respect for ... However upon a closer investigation of your Casumo account we deem your game play invalid and to be in breach of the following paragraph of our T&C. 2.5. You may. Hope I could provide some kind of help here and not just for my company. Haha, let me guess You may want to get a senior person to look at my case because I have email evidence of sending documents as well as asking for my ability to cancel withdrawals removed. General information can also be found in our FAQ. Most casinos have to follow the exact same regulations. Write your own review on Casumo. Reviewed on Friday 3. Kepp on going this good work. Try contacting the customer support, if there are still available, and do not hesitate to insist on withdrawing your winnings. As for all fully licensed and regulated online casinos, we have no way of influencing RTP - all of our games are regulated by their respective game providers and have to comply with licensing conditions in order to be fair and lawful. If you have a problem with signing in, the customer support is usually the best department to help you when you encounter a problem. Like 1 Compliment reviewer. We suggest reading them carefully before making a withdrawal of your winnings. Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and unique "adventure" promotional system. In this case, the casino operator might block the additional accounts, or all of them.